Privacy policy
Last updated 13 August 2026
This policy explains what personal information Allmat Plumbing collects through this website, why we collect it, and what we do with it. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Allmat Plumbing operates from 48 Marlborough Road, Westbourne Park SA 5041, ABN 56 131 728 637. You can reach us on 0432 667 785 or at info@allmatplumbing.com.au.
What we collect
When you submit an enquiry form or the quote quiz on this site, we collect the details you type in: your name, phone number, email address, your suburb, the service you need, and anything you write in the message field. We also record which page the enquiry came from, and your IP address, which is used only to prevent automated spam submissions.
We do not ask for, and you should never send us, payment card details, bank details or government identity numbers through this website.
Why we collect it
To respond to your enquiry, quote the work, arrange an appointment, and carry out the job. That is the whole purpose. We do not sell your information, we do not rent it, and we do not pass it to third-party marketing lists.
Who else sees it
Enquiries submitted through this site are delivered by email using Resend, an email delivery provider, and the website itself is hosted by Vercel. Both handle the data only to provide those services. A copy of each website enquiry is also received by Loudachris Digital Marketing, which builds and maintains this website, solely so faults in the enquiry system can be detected and fixed.
Analytics and cookies
This site uses Google Analytics 4 to understand how people find and use the pages: which pages are read, how far down people scroll, and whether an enquiry was submitted. This is aggregated behavioural data used to improve the website. It is not used to identify you personally, and IP addresses are anonymised by Google Analytics by default.
You can block this entirely by using your browser's privacy settings, an ad blocker, or Google's official opt-out browser add-on. Nothing on this site stops working if you do.
How long we keep it
Enquiry emails are kept for as long as we need them for the job and for our business and tax records. Analytics data is retained according to the retention period set in Google Analytics.
Access, correction and complaints
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us on 0432 667 785 or at info@allmatplumbing.com.au and we will action it. If you are not satisfied with how we have handled your information, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
If this policy changes we will update this page and change the date at the top. Material changes will be obvious rather than buried.
Contact
Allmat Plumbing
48 Marlborough Road, Westbourne Park SA 5041
0432 667 785
info@allmatplumbing.com.au